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Keep up-to-date with the latest PU Prime news and announcements.

Upcoming Weekly Adjustment on Index Dividend Notice

2024-12-27

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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PU Social Features Optimisation Notice

2024-12-26

Dear Valued Client,

PU Prime will optimise its PU Social performance fee features from 1 January 2025 to ensure a more transparent and fair copy trading environment.

Please refer to the table below for more details:


*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Note:

  • Starting from 1 January 2025, copiers who copy trades through PU Social will be settled to signal providers on 2 January 2025.
  • Please ensure the account has sufficient funds to cover the performance fee deduction and prevent potential liquidation.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat or email: [email protected] or phone +248 437 3105.

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Upcoming Changes to Trading Hours

2024-12-24

Dear Valued Client,

Please be advised that the following instruments’ trading hours and market session times will be affected by the upcoming New Year’s holidays.

Please refer to the table below outlining the affected instruments:

*All dates and time are provided in GMT+2 (Server Time in MT4/MT5.)

Note:

  • In the event of reduced liquidity in the market, spreads might significantly increase from their normal average level.
  • The above data are subject to changes. Please refer to https://www.puprime.net/client-notices/ for latest details.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.

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Upcoming Weekly Adjustment on Index Dividend Notice

2024-12-20

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

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Important Upgrade Notice

2024-12-18

Dear Valued Client,

PU Prime will be upgrading its PU Prime App, Client Portal, PAMM Portal and MT4/MT5 servers from 21 December 2024 00:00 hrs. (GMT+2) to 06:00 hrs. (GMT+2).

Gentle Reminder:

Access to MT4/MT5 Live and Demo accounts including through PU Prime App and PU Copy Trading will be temporarily unavailable during the important upgrading period.

All orders will not be executed during the important upgrading period.

Deposit and withdrawal functions, data searching, and account opening applications via the Client Portal, IB Portal, PAMM Portal, PU Prime App and the “Sign Up” button on the official website will be temporarily unavailable. However, the official website will remain accessible.

We recommend clients make proper arrangements in advance.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.

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Upcoming Weekly Adjustment on Index Dividend Notice

2024-12-13

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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